FAQs

Is there any other payment option except INR & Paypal?
Yes we also accept International Credit/Debit Card payment. But for enabling this option you need to get your debit/credit card verified by our sales team. ...
Fri, 29 Oct, 2021 at 6:48 AM
How to do INR payment from Portal?
You can easily do INR payment from your Credit Card, Debit Card, Net Banking, UPI, Google Pay and from any kind of wallet. Just follow below procedures: ...
Sat, 25 Dec, 2021 at 5:04 AM
I am having trouble in registering SIP Account.
We do not give SIP authentication. You need to have static IP with predictive dialer like vicidial, Goautodial and etc to use our services. We only provide ...
Sat, 30 Oct, 2021 at 1:42 PM
I am getting Balance difference from my billing system with your's?
When you signup with us, you agreed with our terms and condition; which clearly states that "we are not responsible for client end billing. We are only...
Fri, 29 Oct, 2021 at 9:42 AM
Vicidial, Goautodial, Asterisk Configuration
For Outbound Calls Account Entry [Incorpus] disallow=all allow=g722 type=peer dtmfmode=rfc2833 context=trunkinbound qualify=no insecure=invite nat=n...
Fri, 29 Oct, 2021 at 9:48 AM
We are manually dialling, few of the numbers are not connecting even though those are valid numbers.
connectivity on manual dialing depends upon lot of things. if your caller id is in block list then system may not allow you to pass the calls, sometimes net...
Fri, 29 Oct, 2021 at 9:57 AM
I have asked for refund, but on ticket response i get message that it will take up to 3 working days, why?
applying payment in your account can be done in automated way, system automatically updates your payment everywhere by itself, but to issue refund we have t...
Fri, 29 Oct, 2021 at 9:58 AM
What all country bank account payment you accept?
we support India, USA (ACH), and UK. if you are doing wire transfer you have to do it to Indian Bank, we don't accept wire transfer to any other country...
Fri, 29 Oct, 2021 at 10:09 AM
Few of my calls are dropping after specific time, why?
It is not the problem of network, this type of error you may face usually if you are using asterisk to send calls. This usually happens if asterisk is getti...
Fri, 29 Oct, 2021 at 10:10 AM
My calls are not completing properly, numbers are correct but they are not completing.
Calls may not be completed if you are using invalid ANI/Caller ID or your caller ID may have been reported for scam/spam which leads to blocking of your c...
Fri, 29 Oct, 2021 at 10:10 AM