FAQs
Invoice or CDR may have generated at different timezone another issue could be rounding off the digits after decimal lastly there is no billing system which...
Fri, 29 Oct, 2021 at 10:11 AM
FAS is one of the common problem in voip network. there could be lots of point from where this issue is raising, it could be low rate carrier or you must ...
Fri, 29 Oct, 2021 at 10:12 AM
Usually we respond tickets as soon as we can but if there is any trouble with offshore carrier which takes time to resolve if this is your case then you mig...
Fri, 29 Oct, 2021 at 10:12 AM
We usually decide it by your previous disputes, current way of paying invoices and disputes raising on invoices sent.
Fri, 29 Oct, 2021 at 10:13 AM
if assigned credit it removed from your account then there could be 2 reason: Risk assessment team found your account to be risky for postpay/credit. we ...
Fri, 29 Oct, 2021 at 10:13 AM
you can contact us on call +1-844-336-0100, from 5:30 PM EST to 7:30 PM EST, but that is one of the bad practice to get the deal ongoing or get support, Sin...
Fri, 29 Oct, 2021 at 10:14 AM
Sorry, We do not offer reseller panel as of now for any destination or routes.
Fri, 29 Oct, 2021 at 10:15 AM
No, we don't offer postpay service.
Fri, 29 Oct, 2021 at 10:16 AM
Usually critical issues gets addressed first and gets fixed within few minutes to couple of hours. Some issues like routes issues, carrier issues take some ...
Fri, 29 Oct, 2021 at 10:16 AM
Skype team is only for pre-sales and for taking your request, they are not responsible to deliver/complete your request. in order to give request you can al...
Fri, 29 Oct, 2021 at 10:17 AM